Customer Reviews

See what our customers have to say about us.


"Yay, my other order placed on the website is due tomorrow too:) thank you to you and all the team there, love buying from you guys :)"



"Excellent service and knowledge at Stephen Arnold. Thank you for your help in getting us our order. Thank you so much."



"Having dealt with a lot of suppliers, I'm forever surprised about how unhelpful and disinterested a lot of staff are. I've spoken to the gentleman who answers your phone twice. Both times I have found your phone operator really helpful and pro-active! just wanted to say thank you."



 "You have the best range I've Seen in the UK"

Caroline Hudson


"You've been wonderful Claire, thank you so much for your help!"

Liz Rousou


"Can I say, I've only started buying from you recently, but I'm impressed with your service, range of products etc. Thank you!"


"I just wanted to say a quick 'thank you'. We have now received our order in full. We are especially pleased because one of the items had a due date in March, but we got it delivered in Monday (22.02.13)! So thank you for chasing that up. The courier service you use are very good - we always get a one-hour time slot, which is helpful and has always been accurate, and the staff are polite and friendly. As for the Swarovski BeCharmed bead themselves, the quality is even better that I expected, and I have been using Swarovski Elements for serval years."

Tracy Jackson

"Fantastic! Thank you for the first class customer service! I look forward to doing more business with you in the near future."

Anita Lewis

"Stephen Arnold provde a great service and speedy turnaround for a wide range of Swarovski products that we use on our wedding stationery and greeting cards products. Antony and his team keep us aware of new products and innovations from Swarovski and this helps to keep The Handcrafted Card Company ahead of the competition."

Andrew - The Handcrafted Card Company


"I have been using Stephen Arnold Ltd for the last 3 years for my art work. They are fast, efficient and always at hand to answer the questions needed to make sure your purpose for purchasing is fully fulfulled.

Phillip Levine -


"Stephen Arnold Ltd provided the SWAROVSKI Elements used for the Bombay Sapphire project for Selfridges which were an instant hit! The team at Stephen Arnold Ltd were extremely helpful in providing a bespoke transfer for our bottles which came within budget and looked effective. We look forward to working with Stephen Arnold Ltd in the future."

Lindsey - Bacardi Martini


"Thanks again for the smooth courteous service."

Zoe - CrystalSkins


"Now this IS what I call service! Ordered late on Tuesday afternoon, delivered Friday morning."

Thea Hamlin - Twinkling Hearts


"I really enjoyed meeting you both yesterday and many thanks for taking the time to go through the products and discuss applications in such detail."

Sally Titterington - UrbanPicnic


"Just to say thanks for the speedy delivery of my crystals! I will definitely be using your company again in the near future."

Tracy Rees - Once Upon A Time Tiaras


"Let me say a big 'Thank You' for your help and advice you gave me during our telephone conversation during my quest to produce something that would be memorable and appropriate for our Diamond Anniversary."

Eric N. Dickson