Stephen Arnold Ltd Delivery Policy

Although we try our best to get you order to you as soon as possible under normal circumstances your order should be with you within 5 to 10 working days (Mainland England) subject to your items being in stock at SWAROVSKI.

All the items shown on the website are marked as in stock however this may not be the case within the factory. Therefore once your order has been accepted a member of the customer services team will inform you at the earliest possible opportunity of any items that aren’t available along with an estimated delivery date.

Please note that Stephen Arnold Ltd shall not be held liable for its failure to meet delivery dates that are given as they are non-binding indications only. Partial delivery of your order may occur.

Stephen Arnold Ltd shall not be liable for any delay in performance hereunder due to unforeseen circumstances or due to causes beyond Stephen Arnold Ltd’s control, including but not limited to force majeure, acts of government, military conflicts, delays in transportation, inclement weather or customs formalities, transport damage, energy shortages or labor disputes, and delays or inability to deliver by Stephen Arnold Ltd’s suppliers.

Delivery Prices & Times

Mainland UK

Orders between £50.00 - £150.00 ex VAT – Carriage Charge £5.75 ex VAT

Orders between £150.00 - £999.99 ex VAT – Carriage Charge £6.75 ex VAT

Orders over £1000.00 ex VAT – FREE of charge

Jersey & Guernsey

Carriage Charge £37.45 ex VAT

Orders over £5000.00 ex VAT – FREE of charge

Northern Ireland, Isle of Man, Isle of Wight

Carriage charge £20.00 ex VAT – Please allow an additional 2 working days for delivery 

Order over £5000.00 ex VAT – FREE of charge

Channel Islands, Scilly Isles

Orders between £50.00 - £150.00 ex VAT – Carriage Charge £27.30 ex VAT

Orders between £150.00 - £999.99 ex VAT – Carriage Charge £32.05 ex VAT

Orders between £1000.00 - £2999.99 ex VAT – Carriage Charge £46.30 ex VAT

Orders over £3000.00 ex VAT – Carriage charge £57.60 ex VAT

Scottish Highlands

Carriage charge £20.00 ex VAT - Please allow an additional 2 working days for delivery

Order over £5000.00 ex VAT – FREE of charge

Countries

Austria - £36.70 – Please allow an additional 3 working days for delivery

Belguim - £30.70 - Please allow an additional 2 working days for delivery

Bulgaria - £46.00 - Please allow an additional 6 working days for delivery

Czech Republic - £41.60 - Please allow an additional 3-4 working days for delivery

Denmark - £36.70 - Please allow an additional 3 working days for delivery

Estonia - £46.00 - Please allow an additional 4-5 working days for delivery

Finland - £46.00 - Please allow an additional 4-5 working days for delivery

France (including Monaco) - £30.70 - Please allow an additional 2 working days for delivery

Germany - £30.70 - Please allow an additional 2 working days for delivery

Greece - £46.00 - Please allow an additional 4-5 working days for delivery

Hungary - £46.00 - Please allow an additional 4-5 working days for delivery

Italy - £41.60 - Please allow an additional 3-4 working days for delivery

Latvia - £46.00 - Please allow an additional 4-5 working days for delivery

Lithuania - £46.00 - Please allow an additional 4-5 working days for delivery

Luxemburg – £30.70 - Please allow an additional 2 working days for delivery

Netherlands - £30.70 - Please allow an additional 2 working days for delivery

Poland - £46.00 - Please allow an additional 4-5 working days for delivery

Portugal - £46.00 - Please allow an additional 4-5 working days for delivery

Republic of Ireland - £20.00 - Please allow an additional 2 working days for delivery

Romania - £46.00 - Please allow an additional 4-5 working days for delivery

Slovakia - £41.60 - Please allow an additional 4-5 working days for delivery

Slovenia - £46.00 - Please allow an additional 4-5 working days for delivery

Spain - £41.60 - Please allow an additional 3-4 working days for delivery

Sweden - £46.00 - Please allow an additional 4-5 working days for delivery

All prices exclude VAT.