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Delivery Policy
Stephen Arnold Ltd Delivery Policy
Although we try our best to get you order to you as soon as possible under normal circumstances your order should be with you within 5 to 10 working days (Mainland England) subject to your items being in stock at SWAROVSKI.
All the items shown on the website are marked as in stock however this may not be the case within the factory. Therefore once your order has been accepted a member of the customer services team will inform you at the earliest possible opportunity of any items that aren’t available along with an estimated delivery date.
Please note that Stephen Arnold Ltd shall not be held liable for its failure to meet delivery dates that are given as they are non-binding indications only. Partial delivery of your order may occur.
Stephen Arnold Ltd shall not be liable for any delay in performance hereunder due to unforeseen circumstances or due to causes beyond Stephen Arnold Ltd’s control, including but not limited to force majeure, acts of government, military conflicts, delays in transportation, inclement weather or customs formalities, transport damage, energy shortages or labor disputes, and delays or inability to deliver by Stephen Arnold Ltd’s suppliers.
Delivery Prices & Times
Mainland UK
Orders between £50.00 - £150.00 ex VAT – Carriage Charge £5.75 ex VAT
Orders between £150.00 - £999.99 ex VAT – Carriage Charge £6.75 ex VAT
Orders over £1000.00 ex VAT – FREE of charge
Jersey & Guernsey
Carriage Charge £37.45 ex VAT
Orders over £5000.00 ex VAT – FREE of charge
Northern Ireland, Isle of Man, Isle of Wight
Carriage charge £20.00 ex VAT – Please allow an additional 2 working days for delivery
Order over £5000.00 ex VAT – FREE of charge
Channel Islands, Scilly Isles
Orders between £50.00 - £150.00 ex VAT – Carriage Charge £27.30 ex VAT
Orders between £150.00 - £999.99 ex VAT – Carriage Charge £32.05 ex VAT
Orders between £1000.00 - £2999.99 ex VAT – Carriage Charge £46.30 ex VAT
Orders over £3000.00 ex VAT – Carriage charge £57.60 ex VAT
Scottish Highlands
Carriage charge £20.00 ex VAT - Please allow an additional 2 working days for delivery
Order over £5000.00 ex VAT – FREE of charge
Countries
Austria - £36.70 – Please allow an additional 3 working days for delivery
Belguim - £30.70 - Please allow an additional 2 working days for delivery
Bulgaria - £46.00 - Please allow an additional 6 working days for delivery
Czech Republic - £41.60 - Please allow an additional 3-4 working days for delivery
Denmark - £36.70 - Please allow an additional 3 working days for delivery
Estonia - £46.00 - Please allow an additional 4-5 working days for delivery
Finland - £46.00 - Please allow an additional 4-5 working days for delivery
France (including Monaco) - £30.70 - Please allow an additional 2 working days for delivery
Germany - £30.70 - Please allow an additional 2 working days for delivery
Greece - £46.00 - Please allow an additional 4-5 working days for delivery
Hungary - £46.00 - Please allow an additional 4-5 working days for delivery
Italy - £41.60 - Please allow an additional 3-4 working days for delivery
Latvia - £46.00 - Please allow an additional 4-5 working days for delivery
Lithuania - £46.00 - Please allow an additional 4-5 working days for delivery
Luxemburg – £30.70 - Please allow an additional 2 working days for delivery
Netherlands - £30.70 - Please allow an additional 2 working days for delivery
Poland - £46.00 - Please allow an additional 4-5 working days for delivery
Portugal - £46.00 - Please allow an additional 4-5 working days for delivery
Republic of Ireland - £20.00 - Please allow an additional 2 working days for delivery
Romania - £46.00 - Please allow an additional 4-5 working days for delivery
Slovakia - £41.60 - Please allow an additional 4-5 working days for delivery
Slovenia - £46.00 - Please allow an additional 4-5 working days for delivery
Spain - £41.60 - Please allow an additional 3-4 working days for delivery
Sweden - £46.00 - Please allow an additional 4-5 working days for delivery
All prices exclude VAT.

